Soul77 always recognizes how important your personal information is to us. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.
A summary of the measures soul77 has put in place to protect your personal information.
Soul77 secures all your personal data and financial transactions with 256-bit SSL encryption, making it completely unreadable to any third party.
Soul77 never sells your personal data to any third party. Your information is used solely to improve your experience on the soul77 platform.
You can view, correct, or request deletion of your data at any time. soul77 processes such requests within 48 hours.
Soul77 servers follow internationally recognized security protocols. Firewalls and multi-factor authentication are in place to prevent unauthorized access.
You can opt out of promotional messages from soul77 at any time. soul77 respects your preferences.
Soul77 complies with international data protection standards and undergoes regular third-party security audits.
Soul77 (soul77.onl) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy applies to all users of the soul77 website and mobile app. By reading this policy, you will understand what information soul77 collects, how it is used, and what steps are taken to keep your data safe. Continued use of the soul77 platform indicates your acceptance of this Privacy Policy.
Soul77 collects various types of information in the course of providing its services. This data comes from two sources — what you provide directly and what is collected automatically while you use soul77.
Soul77 only collects information that is necessary. We never request data that is excessive or irrelevant.
Soul77 uses your information only for specific, defined purposes. Below is a detailed breakdown of how soul77 uses your data:
| Purpose | Data Used | Legal basis |
|---|---|---|
| Account Management | Name, Mobile, Password | Contractual Compliance |
| Payment Processing | Payment Method Details | Contractual Compliance |
| Fraud Prevention | IP, device, transaction logs | Legitimate Interest |
| Service Improvement | Usage Patterns & Gaming Data | Legitimate Interest |
| Marketing Communications | Mobile Number (with consent) | Consent |
| Legal obligations | KYC documents, transaction records | Legal obligations |
Soul77 never uses your information beyond its original purpose. To personalize your gaming experience, soul77 may analyze your preferences and playing habits — always for your direct benefit.
The soul77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the soul77 platform.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some soul77 services.
Keep in Mind: Soul77 does not use third-party tracking pixels or cross-site tracking. Your browsing activity stays entirely within the soul77 platform.
Soul77 never sells your personal information to third parties. However, in certain circumstances, soul77 may share limited data:
In all cases, soul77 ensures through data-sharing agreements that third parties use your information securely and are prohibited from using it for any other purpose.
Warning: Soul77 will never ask for your password or payment PIN via SMS, email, or phone. If you receive such a request, it is fraudulent — please report it to soul77 support immediately.
Soul77 employs industry-leading technology and processes to keep your data secure. Our security framework operates across multiple layers:
Soul77's data centers operate in compliance with the international ISO 27001 information security standard.
Please note that no data transmission over the internet is entirely risk-free. soul77 implements the highest possible level of security; however, soul77 is not liable for inherent technical risks beyond its control. You are also responsible for keeping your own device and password secure.
Soul77 believes every user should have full control over their own data. You have the following rights:
You have the right to request access to any personal information soul77 holds about you.
You may request corrections to any inaccurate or outdated information.
If you close your account, soul77 will accept your request to have your data deleted.
You may request that the processing of your data be restricted under certain circumstances.
You may request a copy of your data at any time.
You may object to marketing communications or profiling at any time.
To exercise any of these rights, email the soul77 support team. soul77 will respond within 48 hours and complete your request within one month.
Soul77 is strictly for users aged 18 and above. soul77 does not knowingly collect data from minors. If it is found that a minor has registered an account on soul77, that account will be closed immediately and all collected data will be deleted.
If parents or guardians suspect their child is using soul77, please contact soul77 support immediately.
Soul77 may update this Privacy Policy from time to time. For any significant changes, soul77 will send a notification via SMS to your registered mobile number or through an in-app alert. Continued use of soul77 after any changes are made will be taken as acceptance of the updated policy.
You can always check the "Last Updated" date at the top of this page to stay informed of the current policy. soul77 also keeps archived versions of previous policies — contact support if you need an older version.
For any questions, concerns, or requests regarding the Privacy Policy, you can reach soul77's data protection team at:
Please Note: soul77 follows a dedicated process for privacy-related complaints, and every complaint is taken seriously.
Answers to the most frequently asked questions about the Privacy Policy.
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