Last Updated: January 2026

Soul77 Privacy Policy

Soul77 always recognizes how important your personal information is to us. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

256-bit
SSL encryption protection
24/7
Data Protection Monitoring
100%
Data Not Sold to Third Parties
48 hours
Data Deletion Request Process

Our Privacy Commitment

A summary of the measures soul77 has put in place to protect your personal information.

Encryption technology

Soul77 secures all your personal data and financial transactions with 256-bit SSL encryption, making it completely unreadable to any third party.

Prohibition on Data Sales

Soul77 never sells your personal data to any third party. Your information is used solely to improve your experience on the soul77 platform.

User Controls

You can view, correct, or request deletion of your data at any time. soul77 processes such requests within 48 hours.

Secure Data Storage

Soul77 servers follow internationally recognized security protocols. Firewalls and multi-factor authentication are in place to prevent unauthorized access.

Marketing Opt-Out

You can opt out of promotional messages from soul77 at any time. soul77 respects your preferences.

Compliance with international standards

Soul77 complies with international data protection standards and undergoes regular third-party security audits.

Soul77 (soul77.onl) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy applies to all users of the soul77 website and mobile app. By reading this policy, you will understand what information soul77 collects, how it is used, and what steps are taken to keep your data safe. Continued use of the soul77 platform indicates your acceptance of this Privacy Policy.

1 Data Collection

Soul77 collects various types of information in the course of providing its services. This data comes from two sources — what you provide directly and what is collected automatically while you use soul77.

Information you provide directly

  • At registration: name, mobile number, date of birth, and password.
  • For KYC verification: a copy of your National ID, passport, or birth certificate.
  • At the time of payment: bKash, Nagad, or Rocket account number.
  • When contacting support: your message and details of your complaint.

Automatically Collected

  • IP address and device information (brand, model, operating system).
  • Browser type and version.
  • Which pages you visited on soul77 and how long you spent on them.
  • Gaming history, bet records, and transaction logs.
  • Location data (region-level only, not precise GPS).

Soul77 only collects information that is necessary. We never request data that is excessive or irrelevant.

2 Data Usage

Soul77 uses your information only for specific, defined purposes. Below is a detailed breakdown of how soul77 uses your data:

Purpose Data Used Legal basis
Account Management Name, Mobile, Password Contractual Compliance
Payment Processing Payment Method Details Contractual Compliance
Fraud Prevention IP, device, transaction logs Legitimate Interest
Service Improvement Usage Patterns & Gaming Data Legitimate Interest
Marketing Communications Mobile Number (with consent) Consent
Legal obligations KYC documents, transaction records Legal obligations

Soul77 never uses your information beyond its original purpose. To personalize your gaming experience, soul77 may analyze your preferences and playing habits — always for your direct benefit.

3 Cookies & Tracking

The soul77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the soul77 platform.

Cookie types

  • Essential Cookies: Essential for maintaining your login session and ensuring account security.
  • Performance cookies: To analyze which sections of soul77 are used most frequently.
  • Preference Cookies: To remember your language and theme preferences.
  • Marketing Cookies: To show you relevant ads, only with your consent.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some soul77 services.

Keep in Mind: Soul77 does not use third-party tracking pixels or cross-site tracking. Your browsing activity stays entirely within the soul77 platform.

4 Data Sharing

Soul77 never sells your personal information to third parties. However, in certain circumstances, soul77 may share limited data:

  • Payment Providers: Necessary payment details are shared with bKash, Nagad, or Rocket to process your transactions.
  • Law enforcement: Information may be disclosed when required by a court order or other legal obligation.
  • Fraud Investigation: Information may be shared with regulatory authorities in cases of suspected money laundering or fraud.
  • Technology Partners: Technology providers that support the soul77 platform are only granted access to the minimum data required.

In all cases, soul77 ensures through data-sharing agreements that third parties use your information securely and are prohibited from using it for any other purpose.

Warning: Soul77 will never ask for your password or payment PIN via SMS, email, or phone. If you receive such a request, it is fraudulent — please report it to soul77 support immediately.

5 Data Protection

Soul77 employs industry-leading technology and processes to keep your data secure. Our security framework operates across multiple layers:

  • All communications are secured with 256-bit TLS encryption.
  • Stored data is encrypted using AES-256 encryption.
  • Passwords are never stored in plain text; they are kept in hashed form only.
  • Access to soul77 servers is restricted to authorized personnel only, with multi-factor authentication mandatory.
  • Regular security audits and penetration tests are conducted.
  • In the event of a data breach, soul77 will notify affected users within 72 hours.

Soul77's data centers operate in compliance with the international ISO 27001 information security standard.

Please note that no data transmission over the internet is entirely risk-free. soul77 implements the highest possible level of security; however, soul77 is not liable for inherent technical risks beyond its control. You are also responsible for keeping your own device and password secure.

6 Your rights

Soul77 believes every user should have full control over their own data. You have the following rights:

Right to Access Data

You have the right to request access to any personal information soul77 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

If you close your account, soul77 will accept your request to have your data deleted.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request a copy of your data at any time.

Right to object

You may object to marketing communications or profiling at any time.

To exercise any of these rights, email the soul77 support team. soul77 will respond within 48 hours and complete your request within one month.

7 Children's Privacy

Soul77 is strictly for users aged 18 and above. soul77 does not knowingly collect data from minors. If it is found that a minor has registered an account on soul77, that account will be closed immediately and all collected data will be deleted.

If parents or guardians suspect their child is using soul77, please contact soul77 support immediately.

8 Policy Updates

Soul77 may update this Privacy Policy from time to time. For any significant changes, soul77 will send a notification via SMS to your registered mobile number or through an in-app alert. Continued use of soul77 after any changes are made will be taken as acceptance of the updated policy.

You can always check the "Last Updated" date at the top of this page to stay informed of the current policy. soul77 also keeps archived versions of previous policies — contact support if you need an older version.

9 Contact

For any questions, concerns, or requests regarding the Privacy Policy, you can reach soul77's data protection team at:

  • Email: [email protected]
  • Response Time: Usually within 24–48 hours
  • Business hours: 24/7, every day of the week

Please Note: soul77 follows a dedicated process for privacy-related complaints, and every complaint is taken seriously.

General FAQ

Answers to the most frequently asked questions about the Privacy Policy.

No, soul77 never sells your personal data to third parties. Your information is used solely to operate and improve soul77's services.

Soul77 retains your data for as long as your account is active and for a set period afterward as required by law. Financial transaction records are typically kept for up to 5 years following account closure.

Yes, you can request deletion of your data by contacting soul77 support. However, certain information may not be deletable before a specified period due to legal obligations.

Soul77 can only determine your approximate region through your IP address. Precise GPS location is not collected. This is used primarily for fraud prevention and to ensure services are offered within their legal scope.

Yes. In the event of a data breach, soul77 will notify affected users within 72 hours via SMS or in-app notification and take the necessary protective measures.

Play Safe at Soul77

Enjoy the best gaming experience with your privacy fully protected. Join today.

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