Soul77 Terms & Conditions

1 General Terms & Conditions

Soul77 (soul77.onl) is an international online gaming platform operated for entertainment purposes. These Terms and Conditions form a legal agreement between soul77 and the user. By using the Soul77 website or mobile app, or by registering an account, you are deemed to have accepted these terms.

These Terms and Conditions may be updated by soul77 at any time. Users will be notified before changes take effect. Continued use of the platform will be considered acceptance of the updated terms.

Soul77 reserves the right to modify, suspend, or discontinue any of its services, games, bonuses, and promotions at any time. Soul77 is not obligated to provide compensation for any such changes.

2 Account Registration & Verification

The following requirements must be met to register an account at Soul77:

• You must be at least 18 years old to register.
• All provided information (name, mobile number, address) must be accurate and up to date.
• Only one account is permitted per person.
• Creating multiple accounts from the same device or IP address is prohibited.
• Soul77 may request a national ID or other documents for identity verification at any time.

KYC (Know Your Customer)

KYC verification is required for withdrawals above a certain amount at Soul77. Failure to submit the required documents may delay the withdrawal process. Soul77 may terminate any account found to have been opened using false information.

3 Deposit & Payment Policy

Soul77 accepts bKash, Nagad, and Rocket for deposits. Deposits are generally credited to your account instantly. If a deposit is delayed for any reason, please contact the soul77 support team.

• The minimum deposit amount is fixed and may be subject to change.
• Deposited funds may only be used for gaming purposes.
• All deposit sources must be legitimate; money laundering or use of illegal funds is strictly prohibited.
• Soul77 reserves the right to investigate and hold any suspicious transactions.
• Soul77 will not charge any service fee if a deposit fails.

4 Withdrawal Policy

The following conditions must be met to make a withdrawal from Soul77. For full details on withdrawals, please visit the Withdrawal Page page.

• Account verification (KYC) must be completed before making a withdrawal.
• Withdrawals are not permitted until the wagering requirements of any active bonus have been met.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals can only be made to a payment method registered under your own name.
• Soul77 reserves the right to hold any suspicious withdrawal.
• Withdrawals above a certain limit may require additional verification.

5 Bonus & Promotion Terms

Soul77 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the soul77 promotions page.

Welcome Bonus

New members who register with soul77 and make their first deposit will receive a Welcome Bonus. To withdraw this bonus, the specified wagering requirement must be met.

General Bonus Terms

• The maximum bet limit while using a bonus is set by soul77.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
• Soul77 management reserves the right to modify or cancel the bonus program at any time.
• Any bonus that reaches its expiry date will be automatically cancelled.
• Free spins and free bet bonuses may be subject to separate wagering requirements.

6 Gaming Rules

All games on the Soul77 platform — slots, Live Casino, fish games, and bingo — are governed by specific rules. Each game's individual rules are visible during gameplay.

• All games on Soul77 are certified by international RNG (Random Number Generator) standards, ensuring completely fair outcomes.
• If a game is interrupted due to a technical error, soul77 will refund the bet for that round.
• In the event of a dispute over a game outcome, soul77's server logs will be considered final.
• In Live Casino games, the dealer's decision is final.
• Soul77 is not responsible for bets lost due to internet disconnection.

7 Prohibited Activities

The following activities are strictly prohibited on the Soul77 platform:

• Playing games using bots, scripts, or automated software.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Unauthorized access to another user's account.
• Using soul77 for money laundering or any illegal financial activity.
• Using the Soul77 name or logo without prior authorization.
• Operating an account on behalf of a minor.
• Threatening, harassing, or insulting other users.

Involvement in any of the prohibited activities listed above will result in immediate account closure, and your balance may be forfeited. Law enforcement authorities will be notified if necessary.

8 Responsible Gaming

Soul77 believes gaming should be a source of entertainment, not addiction. To support this, soul77 provides a range of responsible gaming tools.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Session Limits: Auto-logout after a set period of inactivity can be enabled.
• Self-Exclusion: You may request a temporary suspension of your account for a set period.
• Reality Check: soul77 will remind you at regular intervals how long you have been playing.

To learn more about Responsible Gaming, visit our Responsible Play Visit the page. If you notice an issue, please contact the soul77 support team.

9 Dispute Resolution

Soul77 always puts user satisfaction first. If you have a dispute or complaint, please follow the process below:

• Please contact the soul77 support team first via live chat or email.
• Our support team will provide an initial response within 48 hours.
• In the case of complex disputes, soul77's server logs and records will serve as the final evidence.
• If you are not satisfied with Soul77's decision, you may escalate your complaint to the licensing authority.

10 Changes to Terms & Conditions

Soul77 reserves the right to update these Terms and Conditions at any time. For significant changes, soul77 will notify users in advance via email or platform notification.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms. If you do not agree to the new terms, please request account closure.

The latest version of these Terms and Conditions will always be available on the soul77 website. We recommend checking back regularly.